Facilitate pursuit of excellence in governance for the benefit of all citizens
To foster excellence in governance and pursuit of administrative reforms through:
- Improvements in government structures and processes
- Promoting citizen-centric governance with emphasis on grievance redressal
- Innovations in e-Governance.
- Documentation and dissemination of good practices.
- Promoting administrative reforms in government policies, structures and processes.
- Formulation of policy and coordination of issues relating to redress of grievances.
- Dissemination of governance knowledge and good practices.
- Promoting reforms through e-Governance.