Publication of Book

Publication of Books: - This Division is engaged in organizing lecture series / presentations etc. of best practices across the country. These lectures / presentations are immensely useful for the administrators and the dissemination of success stories would facilitate replication of the same elsewhere also. As such, publication of books containing a compilation of these lectures / presentations would also go a long way in facilitating dissemination and eventual replication. The Division has published a series of books on the subject. These are - Ideas that have Worked, Learn from Them, Splendour in the Grass, Roofless Towers, Management by Listening, BYOB – Bringing Your Own Bytes, In search of Light and People First. Hindi translation of ‘Ideas that have Worked’ and ‘Learn from Them’ have been already published as ‘Vichaar Jo Kamyab Huye’ and ‘Inse Sikhe’ respectively. One more book titled 'Some Gems and Some Pearls' has been published in the year 2012.



List of Books

Publication of Book
Title Description Download Link

BYOB – Bringing Your Own Bytes

Some extraordinary initiatives that have helped reinvent Governance by making imaginative use of Information and Communication Technology. The book has been published by M/s Penguin Books India Pvt. Ltd. on behalf of this Department and is available with the leading book stores.

Download (118.52 KB) pdf

Management by Listening

This book discusses the hitherto sidelined but key aspect of Management – Listening to one’s customers. It highlights this quality as an asset and tries to establish its importance as a wonderful Management resource. Based on real-life management experiences, it particularly enlists numerous advantages of how Listening can enhance the output, customer satisfaction and the performance of an organisation. The book has been published by M/s Unicorn Books Pvt. Ltd. on behalf of this Department and is available with the leading book stores.

Download (277.69 KB) pdf

ROOFLESS TOWERS

Roofless Towers is an attempt to showcase the initiatives by the motivated and enthusiastic officers from across the country. It includes a varied spectrum from education to advances in IT onto social Upliftment namely, Trichy Community Policing from Tamil Nadu to Changing face of Thane and Nagpur and Rajarshi Shahu Sarvagin Sikshan Karyakaram from Maharashtra to Child Tracking System from Orissa. ASRAYA: Destitute Identification, Rehabilitation and Monitoring Project and Participatory Drinking Water Supply Project bring hope for the social mainstreaming of the poor and marginalised. The book has been published by M/s Unicorn Books Pvt. Ltd. on behalf of this Department and is available with the leading book stores.

Download (236.32 KB) pdf

SPLENDOUR IN THE GRASS

This comprehensive collection of sixteen case studies by the Department of Administrative Reforms and Public Grievances, Ministry of Personnel, Public Grievances and Pensions, Government of India, records how innovation were evolved and implemented using proactive administrative methods based on relevance, large civic participation and social equity for far-reaching changes. The book has been published by M/s Penguin Books India Pvt. Ltd. on behalf of this Department and is available with the leading book stores.

Download (71.19 KB) pdf

LEARN FROM THEM - A compilation of best practices – In English

‘Inse Sikhe’ - In Hindi
LEARN FROM THEM contains 18 best practices being adopted in various States which aim to improve public delivery system and good governance. The book has been published by M/s Penguin Books India Pvt. Ltd. on behalf of this Department and is available with the leading book stores.

Download (185.07 KB) pdf

Ideas That Have Worked – In English

Vichaar Jo Kamyab Hue – In Hindi

"Ideas That Have Worked" contains articles based on a series of twenty lectures organized by this Department of eminent personalities who have excelled and made outstanding contribution in their respective field. The book has been published by M/s Penguin Books India Pvt. Ltd. on behalf of this Department and is available with the leading book stores.

Download (234.12 KB) pdf

Pages

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