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C.M. HELPLINE– Principal Features
Online Grievance Registration Online Action and Redressal
C Online Grievance Status Department Login D
I E
P
T Online Grievance A
R
I ??.??. ????????? T
M
Z ‘1905’ E
N
E T
N
? Real time update of complaint at CM office
Online Citizen Feedback / Suggestion ? Citizen can submit complaint over call and Website Portal MIS Reports & Dashboards
? Less paper application work
? Central repository for all complaints registered in state
? Real time complaint status is available online for citizens
? Enquiry report are available online to all officers in hierarchy
? Provision of sharing feedback and suggestions