Page 4 - MGMG January - June 2021_merged

e-Office being an integral part of the Digital India Programme, is the medium to achieve a Simplified,
Responsive, Effective and Transparent paperless working in Government offices. It provides a
convenient way for officials to access information related to every aspect of their working and
knowledge sharing by presenting a single gateway to information and services. It is being
increasingly adopted by central and state Government departments for achieving the objective of
Governance with Accountability, Transparency and Innovation (GATI) and to eliminate delays in
Government offices. The speed and efficiency of e-Office not only assists departments in informed
and quicker decision but also makes them go paperless.

e-Office provides numerous advantages; the primary motivating factor that leads organizations
towards the adoption of e-Office is the mitigation of the difficulties in managing the legacy system.

The Open Architecture on which e-Office has been built, makes it a standard reusable product
amenable to replication across the Governments, at the Central, State and District levels and is also
being accepted at international level. It provides common data sets and standards and is Unicode
compliant for local language support. One of the most recent and significant features of e-Office
released, is enabling organizations to integrate their workflows/systems within e-Office to seeks
approvals using standard based API approach.

Components of e-Office

e-Office is a product suite possess of several applications for transforming day to day official work of
an organization. The components are shown below:

1. File Management System (eFile): eFile is a workflow-based system that extends the features of
existing manual handling of files in addition to more efficient electronic system. The system
comprises of different sub modules that are inter-linked to manage the official work flow of the
entire life cycle of a Document/DAK from the moment it is received by the organization till the
time it is disposed of with the proper set of actions. It involves all stages of working in a file,
including the scanning, diarisation of inward receipts, creation of files, movement of
Receipts/Files and finally, the closing of Files/Receipts.

The Government has been putting great emphasis on improving productivity and its internal
processes, increased transparency in the decision making and bringing in citizen participation as
part of the inclusive Governance in the country. An automated office attempts to achieve this with
an extension of the system to citizen through Citizen Interface.

2