NeSDA way forward- status of implementation

While NeSDA 2021 had provided encouraging findings for the journey of e-Services excellence across India, it also envisaged certain suggestions for further improvement in the depth and effectiveness of e-Governance service delivery. Therefore, DARPG has decided to collaborate with States and Union Territories to ensure timely implementation of the recommendations of the NeSDA 2021 and for rolling out of all mandatory e-services by States and Union Territories in a time bound manner and strengthen the State Portals and Service Portals to enhance the ease of living of citizens. The objectives of the monitoring/collaboration are to adopt the 56 mandatory services and to saturate eservice delivery by all the States/UTs as a way forward for timely implementation of recommendations of NeSDA,2021.

DARPG monitors the implementation of recommendations given in the NeSDA 2021 report through regular review meetings. A dashboard namely “NeSDA- Way Froward, Status of Implementation” has also been designed in line with the focus areas of e-Governance.

On the basis of inputs uploaded on the above portal by respective States/UTs, the monthly reports are released by the Department. These reports institutionalize the nation’s endeavor for improved delivery of e-services and prepare States/UTs for NeSDA 2023.

The over-all objective of the monthly progress is Saturation of e-services, to promote faceless and suo-moto entitlement-based delivery of services, Identification of bottlenecks in the implementation of recommendations process and Dissemination of best practices.